ChatGPT
5
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Pros
ChatGPT streamlines communication processes, reducing response times and improving overall efficiency in tasks requiring text-based interactions.
The app can handle a large volume of conversations simultaneously, making it ideal for businesses with high customer engagement.
Unlike human agents, ChatGPT is available round the clock, ensuring prompt responses to queries at any time of the day.
Cons
While ChatGPT excels in generating contextually relevant responses, it may sometimes struggle with nuanced or complex queries that require human intervention.
As an AI-driven tool, ChatGPT lacks emotional intelligence, which can impact its ability to empathize or understand subtle cues in conversations.
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