What is ParkMobile?

ParkMobile is a convenient mobile app that allows users to pay parking fees on mobile phones. No matter you are students, teachers, workers or visitors, you can use is by downloading from App Store or Google Play Store, visiting the official website or making a free call.

How can I create a ParkMobile account?

Creating a ParkMobile account is very easy. First, you need to download it, then open the app and click “Create An Account”, this option may be under the Settings. Later on, enter your e-mail address, create a password, agree to the terms of use, and then click “Register”. In addition, enter your car number and conditions, the account creation is finished. What’s more, do remember to add your payment information by navigating to the settings to payment method.

How do I start a parking session with ParkMobile?

Starting a parking session with ParkMobile is quite easy. Open the app, click “Start to Park”, select the space and position you want to park, enter your parking time, make confirmation, after all these operations, you have completed.

What should I do if I encounter issues with the ParkMobile app?

If you encounter issues with ParkMobile, here are some skills to do. Firstly, check your connection. Ensure your phone has a stable 4G or 5G connection because unstable network can lead to app failure. Secondly, restart the app. Sometimes you can solve the problem by simply restarting the app. Then, update it. Make sure the version you are using now is the latest and usually updates can fix the bugs and improve the functions. What’s more, confirm your account information, car number and payment information are correct. Moreover, if the issue still can not be solved, please connect the services for help, you can find the customer service information on official website or “Help Center”.

Is there a fee for using ParkMobile?

Creating a ParkMobile account is usually free, but if you create your account by calling a phone, there may be 5 dollars’ bill for registration. And the parking fee differs according to your parking space and areas.

Can I use ParkMobile if I don't have a smartphone?

Although the mobile app is the most convenient way to use ParkMobile, you can also pay your parking fee through official website or calling.

How do I ensure my account is secure?

To keep the security of your account, you can use a secure and unique password, check your account history regularly to avoid abnormal use.